We Are Friends & Family Serving Friends & Family. Kokotel started as a small, 40-room hotel and café in Bangkok, Thailand. Even today, we welcome many guests from around the world with wholehearted hospitality.. Kokotel is the name inspired by some Japanese words which well-represent Kokotel concept. The most important word is “Kokoro (heart)”. This is a symbol of our commitment to provide heart-warming service with Thai hospitality and Japanese quality. Whether you come with close friends, or family to enjoy a fantastic trip, we can take you beyond just sightseeing and eating great food. We help you discover and share wonderful things about yourselves.. Kokotel s concept. For example, when friends or family members lodge in the same room in a ryokan, a Japanese traditional inn, they talk about everything that they fancy.. They also enjoy friendly banter with the inn’s proprietress during meals. That’s how precious moments are created.