History

Founded in Cancun in 1975, Royal Resorts is a pioneer in Mexican tourism and a leader in the international vacation ownership industry.

Spacious Self-Catering Villas &  Resort Services

All the Royal Resorts are beachfront properties offering accommodation in spacious and fully equipped two-bedroom units, and amenities ranging from pools, tennis courts, water sports, an activity program for children and adults, and a spa and gym to restaurants, bars, convenience stores, travel and car rental desks. They are the perfect family getaway; in fact many members call them their home away from home.

Grand Residences

The newest resort to be added to the Royal Resorts collection is Grand Residences by Royal Resorts, its first deluxe property in Riviera Cancun, a resort and residential community just to the south of Puerto Morelos. Affiliated with The Leading Hotels of the World®, Grand Residences features magnificently furnished two, three and four bedroom condominium units as well as a stellar array of resort services and amenities. Since its inauguration in December 2013, it has risen steadily through the ranks of Riviera Maya hotels to become the No. 1 rated resort in the area on Trip Advisor.

International Accolades

Royal Resorts has sold nearly 100,000 memberships to residents from 51 countries at its resorts in Cancún and the Riviera Maya, and independent surveys report a 97 percent member satisfaction rate, one of the highest ratings received in the vacation ownership industry worldwide.

TThe company has received numerous accolades including the coveted Gold Crown Award by RCI (Resorts Condominium International www.rci.com) and the Five Star Award, given by Interval International (www.intervalworld.com). Other Interval International awards attained by the company include the Superior Services Award given to resort management in recognition of the work of staff in providing service that exceeds the expectations of guests, and the Chairman’s Club, an honor bestowed upon the top companies in the field of marketing and sales for their contribution to new member enrollments with Interval International.

MISSION AND VISION

To be the leading Mexican brand in the timeshare, fractional and residential luxury markets providing full resort services and amenities.

Our Mission

To create vacation ownership products and services for world travelers that provide outstanding resort vacation experiences with the highest client satisfaction in the industry.

The Royal Resorts Vision

To be a leading brand in the vacation ownership and hospitality industries, offering our members and guests innovative, personalized and top quality products and services and an outstanding vacation experience that meets the highest standards of customer satisfaction, while always acting with integrity, transparency and social responsibility.

nies in Cancún, Royal Resorts has always placed great emphasis on staff training and open learning. It has garnered many awards for its work in adult education including the prestigious A.R.D.A. Ace Employer in 2002 and CONEVyT, the Mexican Council for Employee Education Award in 2006 -2008. It is setting industry standards in this field and has been ranked number one in the state of Quintana Roo and one of the top 32 companies nationwide.

We are socially responsible

• Direct involvement with the local community
• Support to local technical schools and universities
• Protection for the environment continuously adopting green standards
• Support for local conservation projects, recycling initiatives, the annual Mexican Caribbean turtle protection program and others
• Help employees in need through the Royal Resorts Foundation