£1m Travelink deal for Travel 2 and Travelbag
Stella Travel Services (UK) is to install Comtec’s Travelink sales and management system across its Travel 2 and Travelbag long-haul and tailor-made tour operations in a £1 million deal.
The five-year agreement will result in Travelink replacing several in-house, third party and manual systems to provide a single call-centre and e-commerce selling platform.
The first phase of implementation is due to be completed by the end of 2008.
Comtec already provides technology to Travelbag, Harvey World Travel and Global Travel Group, Stella Travel Services’ other UK travel brands.
Stella indicated that several alternative technology solutions were evaluated, but Travelink was chosen as its distribution capabilities fit well with the group’s business models and because of the operational benefits which will be delivered to its selling teams and clients.
Gordon Maynard, IT Director at Stella Travel Services (UK), said: “Implementing Travelink will enable us to manage and distribute wholesale travel products far more efficiently – both to Travel 2’s independent travel agent partners who Travel 2 work with and the retail agents within The Stella Group in the UK.
“We are excited by the benefits we will be able to offer to our independent agent partners, by handling their calls more efficiently and offering more product to be booked by agents online.â€
Travelink will be used to manage direct ground product contracts and will also provide direct links into third-party product suppliers. Integration with HitchHiker’s Air Tariff Management solution will provide access to the complex flight components required for the group’s tailor-made long haul travel products.
Comtec new business sales and marketing director Howard Frost said: “Our agreement with Stella Travel Services showcases how Comtec can offer large travel companies a complete tour operating, distribution and retailing solution. We’re delighted to be extending our technology partnership with this ambitious and fast-growing travel company.
by Phil Davies
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent
Strike action set to cause travel chaos at Brussels airports