Agency chain Toucan Travel has collapsed
Family-owned travel agency chain Toucan Travel, launched in 1982 in the Home Counties, has ceased trading.
The company, which also traded under the names Peregrine Travel, Winchester Travel Service, Hart Travel and Magical Tickets, had seven shops across Hampshire and Berkshire.
Its retail branches were in Chineham, Fleet, Hook, Odiham, Tadley, Thatcham and Winchester.
The company was run by MD Terry Thornhill and it was a member of Advantage Travel Partnership.
ABTA says the majority of its sales were tour operators’ packages, but it also sold a ‘small number’ of attraction tickets and accommodation-only sale, which are protected by ABTA.
ABTA is warning that it could take up to six months to process refunds due to the volume of claims.
Customers who paid by debit or credit card are being directed to claim from their card issuer instead.
Linsey McNeill
Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season