Agents: a recipe for success

Monday, 10 Mar, 2004 0

Attention, successful agents: break out of the cookie-cutter branded hotels and resorts for both business and travel clients, and find unique places that may be akin at times to finding luxury in a jungle. “When travel agents can direct their clients to places where they return feeling uplifted, enhanced and touched by the places they stayed, the agent becomes an invaluable resource to the client,” said Stephanie Abrams, former travel agent and now a syndicated radio talk show host and travel consultant. She named a few examples of her own favorites: —The Charles Street Inn, 94 Charles Street in Boston. She has designated it “the best hotel in the world….the owners traveled extensively and took every good idea they ever saw and incorporated it. “ They work with travel agents, too. —The 4-Diamond Loge at Moosehead Lake in Greenville, Maine, “where roughing it in luxury is the norm.” Nearby are waterfalls and live Moose. —Casa Tamayo in Cuernavaca, Mexico. “It reminds me of the experience of finding a rock in the forest, picking it up and turning it over to find you have an amethyst,” she said. Rooms have balconies that overlook a river flowing through the property. “Clients don’t need agents to help them find a brand-named lodging,” said Ms Abrams. ”They need agents to help them find the kind of place that fits their personalities and creates memories – whether they are on a business or pleasure trip.” “The agent who is ‘in the know’ is more apt to create interest when the travelers return to friends, family and others. Travel agent reputations are built on doing things for travelers that are worth telling others about,” she added. Report by David Wilkening



 

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