American Airlines giving all club lounges a makeover
American Airlines is about to commence what it describes as the most expansive lounge makeover in its history.
Work will begin with the refurbishment of Admirals Club lounges at Phoenix Sky Harbor International and São Paulo International airports.
American will start construction on lounges in Miami, New York JFK, Dallas/Fort Worth and Los Angeles later this year, followed by other key cities such as Chicago and London over the coming years.
The carrier said all lounges will eventually be renovated.
The redesigned clubs will have new custom-made furniture and artwork representing each individual destination.
Each will offer enhanced connectivity with more power outlets and USB ports.
"In the future, when our customers see an Admirals Club sign anywhere in the world, they’ll know they’ll find a reliable, modern space where they can charge their devices, grab a bite to eat, get caught up on work or unplug from the world around them," said Fernand Fernandez, American’s vice president of global marketing.
"Our goal is to create spaces that are more in line with how people live and spend their time today."
The renovation program will also mean expanded space in some of the lounges, American said.
The refurbishment program is part of American’s $2 billion customer experience upgrades announced at the end of 2014, which include cabin upgrades and fleet renewal, expanded Wi-Fi and enhanced culinary options both in the air and on the ground in the Admiral Club lounges.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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