Amex GBT taps Expedia for fraud prevention
American Express Global Business Travel has selected Expedia Group to safeguard customer transactions.
It is adopting Expedia Group’s Fraud Prevention as a Service (FPaaS) solution for travel bookings on its Amex GBT Egencia solution.
FPaaS helps block fraudulent transactions before they happen, enabling more protection for their clients.
It uses big data based on billions of data points with artificial intelligence and machine learning to look at signals and flag suspicious activity.
This allows intervention before fraud occurs.
Key features in FPaaS used by Amex GBT’s Egencia solution are ‘Booking Screening’ where Expedia Group reviews e-commerce transactions in real time fraud detection models.
‘Account Takeover Protection‘ monitors and reviews customer logins in real time using AI/ML models to secure customer accounts when potentially fraudulent activity is detected.
Other partners can also take advantage of the solution’s ‘Chargeback Management’ feature.
Expedia Group’s specialist fraud operations team manages the dispute management and resolution process, dealing with all interactions with banks and merchants.
This is backed by a 100% chargeback guarantee.
Recent research found that 70% of businesses say their concern about fraud increased compared to the year before and 58% of consumers have been a victim of online fraud, know someone who has been a victim, or both
Fraud costs the travel industry over $21 billion dollars annually, including $6 billion dollars in damages and $15 billion in overheads.
Karen Bolda, SVP, Demand Solutions, Expedia Group said: “By leveraging AI and machine learning, we’re happy to be offering Amex GBT a simple and effective way to help them manage fraudulent activity.”
Related News Stories:
Related News Stories: Egencia to integrate Expedia's fraud detection services | Business ... Expedia Group to Provide Fraud Detection Services to Egencia ... Environmental, Social, and Governance Report Expedia Group announces innovative new products and features at ... Amex GBT's Big CWT Deal Would Add Scale but Faces Scrutiny ... EXPEDIA GROUP, INC. Corporate Travel Management, Business Travel Services ... Travel payments, part 3: Virtual payment tech and its impact on ... Big Interview: How new start-up Layla... | Travolution Approved H-1B Petitions (Number, Salary, and Degree/Diploma) by ...
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
France prepares for a massive strike across all transports on September 18
Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt