Amex names Ed Gilligan president
American Express Company last week promoted Edward P. Gilligan to president, effective immediately.
The company’s global consumer, small business, merchant, network, risk, and banking groups all will continue to report to him.
Gilligan has worked at American Express since 1980, and has led several different businesses for corporate customers as well as consumers. In 1995, he was named business unit president of Commercial Card and Business Travel for the United States. He was named group president in 2002, and relocated to London, where he oversaw global Payment and Travel Services for corporate clients and the International Consumer Card business.
Gilligan reports to Amex chairman and CEO Kenneth Chenault.
The promotion recognizes Gilligan’s role in helping to "lead our largest business group out of the recession and gaining ground on the competition during a period of profound change in the payments industry."
Under his leadership, Amex has brought the global network and card groups closer together, grown its share of online spending, built a series of digital partnerships that reach customers through a range of social media channels, and expanded international business into new areas of loyalty marketing, Chenault said.
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