Avis teams up with Amazon for voice-powered bookings with Alexa
Avis has become the first car rental operator to offer voice-powered car reservations via Amazon Alexa.
It allows travelers to make a reservation and manage car rentals through the voice activated platform on Amazon Echo devices.
It is being previewed to the trade this week at the Global Business Travel Association’s Convention, and will roll out to consumers in August.
We are constantly looking for ways to make the customer’s experience more magical. We have our mobile app, which allows renters to manage their entire experience from their smartphone at approximately 175 locations globally, and now with Alexa integration, we will provide them with yet another way to engage with us seamlessly," said Arthur Orduña, chief innovation officer of Avis Budget Group.
Travelers get instant, voice-controlled access to the booking function with simple voice commands such as ‘I need a car at La Guardia Airport at 9:00am this Friday,’ Avis says.
It enables customers to review the current or past reservations and request an e-receipt of the last rental.
It also takes note of any customer preferences or optional add-on requests.
Avis cites data from Gartner, Inc., which forecasts 30% of consumer interactions with technology will be via voice assistance platforms by 2018.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025