Avro jobs to go in call centre relocation
Up to 60 jobs at seat-only firm Avro are under threat due to a call centre relocation.
The Cosmos sister company plans to relocate its call centre and customer service operations into the group’s Stockport call centre.
The cuts are being made as Avro adapts to the changing seat-only market, according to the company.
A statement said: “Regrettably Avro will be entering into a 30-day collective consultation period with 57 member of its staff. Some ancillary functions will also be affected.”
Sales, commercial, product and pricing divisions will remain at the comapny’s offices in Bromley.
Avro managing director Andrew Nicholson said: “We deeply regret that these measures will have on our staff but are confident that these developments will allow Avro to maintain its position as market leader within the flight only sector.”
He added: “This move will allow Avro to expand its programme dramatically to incorporate sister company destinations whilst at the same time offer agents a reservations system which will be significantly more agent friendly, requiring less training and product knowledge.
“We believe this will allow us to continue to grow the business and massively enhance the prposition that agents have in terms of product to compete in the flight-only and component-based holiday arena.”
Report by Phil Davies
Phil Davies
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Airbnb eyes a loyalty program but details remain under wraps
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026