Azure Collection to roll out Dolphin tour operator technology

Chester based tour operator Azure Collection has revealed plans to roll out Dolphin technology across its business. Offering tailor made luxury holidays for both families and couples around the world, as well as Spa Retreats, Gastronomy themed holidays City and Golfing Breaks, the new system will provide Azure with an end-to-end booking, contract management and back-office technology platform.

Azure sales consultants will use Dolphin to quickly search, price, quote and book both contracted accommodation and ancillary products, as well as inventory sourced live from Galileo and through many other partnerships. Thus enabling Azure Collection to boost sales by offering optimal travel products to their customers from multiple sources via a single Dolphin sales journey.

Dolphin’s product database will be used to manage the company’s directly negotiated supplier contracts. While Dolphin’s additional modules including CRM, accounting, reporting, workflow management and customer documentation production will deliver further efficiencies throughout the business.

Commenting on the technology investment, Edward Leigh, Chairman at Azure Collection said, "Choosing a strategic technology partner was a very important part of our planning to drive future business growth. Dolphin will help us to join up operational activities right across our business, providing opportunities for us to further focus on delivering exceptional customer service and achieving strong sales growth."

Andy Mills, Head Of Sales and Marketing at Dolphin Dynamics added, "We are very pleased to welcome Azure as our latest tour operator customer. For tour operators and tailor made agents, Dolphin empowers sales consultants while driving productivity gains throughout the business which allows travel companies to improve product quality and offer a superior service."

About Dolphin Dynamics: Dolphin Dynamics Ltd. is a software development company that specialises in developing integrated information solutions for the travel industry. Since its first product release in 1996, Dolphin Dynamics has installed its software at over 850 client sites, large and small, for a total of over 13,000 users in 26 countries worldwide. With a combined staff of over 80 across the group, Dolphin Dynamics also provides customised solutions and consulting via its internal technical consultants and external partners.

·         Dolphin is a next generation sales and booking management solution, comprised of a browser-based reservation module providing a single user-friendly interface to suppliers of flights, hotels, car hire, transfers and insurance as well as a fully integrated advanced booking management module and sophisticated product database. Dolphin incorporates a wide range of features for tour operators, retail agencies plus, travel management companies, consolidators and call centres. As such is particularly well suited to travel companies with a mix of business.

Dolphin Dynamics’ worldwide clients include: STA Travel, Travelbag, USAirtours, Osprey Holidays, ITC Luxury Travel, Carrier, Prestbury Worldwide Resorts, Profil Rejser (DK), eDreams and Opodo.  .