BA teams up with rail operators
British Airways has entered a partnership with Heathrow Express and First Great Western to benefit customers in Wales and the West of England.
A single booking will now combine air and rail travel with British Airways, Heathrow Express and First Great Western.
From December 5, 2014 these tickets will be available to book through travel agents for travel from 11 First Great Western stations.
The combined booking means that if a train is delayed or a connection missed, customers can get the next available flight – and even get overnight accommodation if the next service isn’t on the same day.
Customers will also be able to get on the next available train service, if their flight is delayed.
Keith Greenfield, managing director of Heathrow Express, said: "This partnership removes a layer of hassle for customers and affords them extra protection against possible problems. This kind of joined-up travel is what today’s leisure and business travellers expect."
Diane
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