Carnival UK creates two separate sales teams
Carnival UK is splitting its Complete Cruise Solution team to create two separate sales teams for its brands.
From early March 2013, P&O Cruises and Cunard Line will have its own sales team reporting to newly appointed head of sales, Chris Truscott who joins in early 2013.
He will report to Carnival UK sales and customer services director, Giles Hawke.
A separate sales team will support Princess Cruises and report to a new head of sales yet to be appointed, who will report to Princess Cruises UK director Paul Ludlow.
Carnival UK sales and customer services director, Giles Hawke said: "This change recognises the importance of each brand’s market position and product differentiation.
"The Complete Cruise Solution sales team has driven a significant increase in cruise business through many agents in this country over a number of years.
"The introduction of two sales teams will increase the internal resource available to maintain the current high standards of travel agent support and encourage unrivalled business partnerships."
The agent extranet, www.completecruisesolution.com, will continue to provide booking and training for all three brands.
Diane
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