Philippines LCC Cebu Pacific has asked the National Bureau of Investigation (NBI) to investigate the sale of airline tickets using fraudulent or stolen credit cards.
The airline says there has been a coordinated scheme to buy tickets using fraudulent means.
Tickets are then later converted into travel vouchers.
These vouchers were then resold through nonauthorized booking channels, it says.
The airline urges all customer to only book through authorised travel sellers or its own website or app.
The airline it is also working with the Department of Trade and Industry and the Civil Aeronautics Board to stamp out this practice.
Cebu Pacific also asked travellers to report any suspicious activities or online booking scams
“Cebu Pacific strongly reminds all passengers to book their flights only through the airline’s official website, mobile app, or accredited travel partners to ensure access to legitimate booking services,” it said.
