Chinese agents urged to monitor tourists’ behaviour
Chinese travel agencies have been urged to monitor tour groups and inform travelers of the consequences of behaving badly overseas.
The move comes after a group of Chinese travellers caused havoc on an AirAsia flight, throwing hot water at a flight attendant, causing the flight to turn back to Bangkok.
The incident provoked a public outcry in China and an online poll said 92% of people though it was ‘humiliating’ for the country’s image.
The China National Tourism Administration posted a statement asking local tourism authorities and travel agents to help control tourist behaviour.
"This incident disrupted the flight and other passengers’ schedules by forcing it to return to Bangkok. They were all punished," the statement said.
The Administration said it would consider access personal credit reports to identify possible offenders in advance.
"Before the trip, tour guides need to alert tourists about their behaviour and the consequences of breaking local laws and rules," said Wang Yanyong, director of the tourism development and planning research center at Beijing Jiaotong University.
"The urgent introduction of personal credit reporting is needed in the tourism industry. The reports needs to be shared with certain departments, such as visa application centers," he added.
China is the fastest growing outbound market in the world with over 100 million travellers venturing overseas so far this year.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
In Italy, the Meloni government congratulates itself for its tourism achievements
Singapore to forbid entry to undesirable travelers with new no-boarding directive