Datalex and Dolphin Dynamics to Provide Tailor-Made Packaging Solution for TravelBag and Bridge the World

Tuesday, 18 Nov, 2002 0

Datalex (ISE: DLE; OTC: DLEXY), and Dolphin Dynamics announced today that they have signed an agreement with TravelBag Holding, one of the leading UK independent Travel Specialists, to provide it with a fully integrated solution to manage bookings and allocations for its tailor made land packages, which incorporates a fully integrated travel fulfilment and back office system.

The Datalex BookIt! FARES„· land rates engine and Dolphin for Windows„· will enable TravelBag to manage their specialist travel business through multiple sales channels. The solution manages large numbers of special rates, and allocations based on data from Hotel, Car, Insurance, Attractions and Package contracts. When a booking is confirmed, the itinerary details and prices are automatically handed over to Dolphin for Windows, which manages the fulfilment of the booking, payment collection, reconciliation, customer relationship management, through to travel accounting and MIS.

According to Andy Mills, Operations Director, TravelBag, “In addition to providing us with a fully comprehensive solution, Datalex and Dolphin have proven their ability in what is an equally important aspect to the project, and that is, their ability to analyse our business requirements and overall to support this with a structured approach to project management.”

Roberto Da Re, Dolphin Dynamics President and Head of Enterprise Sales, said, ¡§We are delighted that Travelbag has chosen our combined solution and we are looking forward to the next few months during which we will radically overhaul the Travelbag front and back office operation which will enable about 600 users to quote complex tailor made itineraries more quickly and efficiently. The successful development of an XML interface between BookIt! FARES and Dolphin for Windows enables us to provide seamless data transfer between the two products.”

“We are continuing to invest in our dynamic packaging solution to meet the evolving needs of the global travel market,¡¨ said Aidan Brogan, VP Sales, EMEA, Datalex. “The solution we are implementing facilitates TravelBag’s business model of letting the traveller make the decisions about where to go and what to see, while providing efficient and cost effective fulfilment support to enhance the traveller experience.”



 



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