Delta cancels its media day amid bad press for industry
After several weeks of damaging headlines for the airline industry Delta Air Lines has cancelled a Media Day due to take place this week.
"With the recent focus by Congress on airline customer service issues that have gone viral on social media, we decided that the timing is not right to showcase Delta’s product innovations and global strategy," said chief communications officer Ned Walker.
Delta itself was involved in the most recent viral incident after booting a young family off an overbooked flight.
The bad press for US airlines kicked off a month ago following the April 9 passenger-dragging incident on a United Airlines flight and American Airlines too has been in the news for the wrong reasons.
This spate of incidents has prompted extra scrutiny from Congress who lambasted airlines executive last week at a hearing.
Walker said Delta is ‘reviewing plans to reschedule the Media Day’ which will take place sometime later in the year.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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