Delta has now banned 550 passengers for refusing to wear masks
Delta Air Lines’ blacklist of customers refusing to wear masks has now swelled to 550.
It is an increase of nearly 100 in the past two weeks, and has doubled since early September.
"Fortunately, the number represents a tiny fraction of our overall customers, the vast majority of whom follow our guidelines and appreciate the steps we are taking to keep them safe and healthy," CEO Ed Bastian wrote in an update to employees.
Customers are required to wear masks at check-in, in Sky Club lounges, and at boarding gates.
"Keep in mind that while developing a vaccine is an important step, widespread distribution will take many months, so we continue to expect 2021 will be a year with continued challenges. It is more important than ever to stay vigilant and work to combat the spread of the virus," Bastian wrote.
The airline has required passengers to wear masks since May but has experienced many incidents of non-compliance, leading to delayed flights.
Customers placed on the no-fly list are banned from flying for a period determined by individual airlines.
United, American and Southwest Airlines have a similar policy requiring everyone, except small children, to wear masks when not eating throughout a flight.
Delta issued new rules that all passengers who claim they cannot wear a face mask due to health issues must undergo a screening by telephone with a medical professional before being allowed to fly.
Written by Ray Montgomery, US Editor
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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