EasyJet faces inquiry over disability policy
EasyJet has defended itself after calls for an inquiry into its policy over disabled passengers.
France’s Transport Minister, Dominique Bussereau, has asked the French civil aviation authority, DGAC, to conduct an investigation into allegations that the airline would not allow disabled passengers to fly without a travel companion.
In a statement on the French transport ministry’s website, Bussereau said the airline should not be allowed to “hide behind safety regulations”.
He said: “It must implement solutions adapted to each case, as most companies do. Otherwise it must be sanctioned with the greatest severity.â€
EasyJet said it operates the same policy as many other European airlines.
Corporate affairs manager Andrew McConnell explained: “European safety regulations require that all passengers are able to evacuate an aircraft within 90 seconds and therefore we require that some passengers with reduced mobility have a travel companion.
“We are already in discussion with the French Government to find a workable solution for our passengers without compromising safety.”
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Global tourism exceeds 1.5 billion travelers announces UN-Tourism
Qatar Airways offers reduced timetable to over 60 destinations
WTTC global tourism reached record economic impact of 11 trillion in 2025
Hands In, UATP join forces for airline multi-card payments
Overseas travelers to the United States declined by 2.5% in 2025