EasyJet payout after cancellations
UK: No-frills carrier stumps up after being accused of deceiving passengers
EasyJet has been forced to pay damages to a passenger after they cancelled a flight “for commercial considerations”.
Solicitor Brian Camp, who was due to fly with the airline last August, accused easyJet of deceiving him by telling passengers to check in and wait in the airport’s departure lounge even though it knew there would be no flight because of a lack of crew.
According to a report in The Times, Mr Camp has agreed to accept damages from the airline on the understanding he does not reveal the amount. He told the newspaper: “Not having a crew is entirely within reasonable control. They could have flown in a crew from Luton, where they had staff available. But that would have cost them money and they decided it would be cheaper to cancel the flight.”
The newspaper reminded its readers of the fact that easyJet cancelled dozens of flights last August after admitting it was “stretched to the limit” by its rapid expansion programme. A spokesman for the carrier reportedly told The Times: “At that time we were experiencing problems with cabin-crew rostering. Those problems have now been rectified.”
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