Eurostar to compensate thousands of passengers

Tuesday, 21 Jan, 2015 0

Eurostar has confirmed that all passengers whose journeys were disrupted by more than 60 minutes due to last weekend’s fire in the Channel Tunnel will be compensated.

A spokesman said compensation would be paid to those passengers whose trains were cancelled as well as those whose trains were badly delayed.

Details of Eurostar’s compensation plan are explained on its website.

A spokesman said that, in total, 26 trains were affected on Saturday following a lorry fire in the tunnel, and a further 10 were cancelled on Sunday due to an electrical fault.

Trains are running today but passengers have been told to expect delays.



 

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Linsey McNeill

Editor Linsey McNeill has been writing about travel for more than three decades. Bylines include The Times, Telegraph, Observer, Guardian and Which? plus the South China Morning Post. She also shares insider tips on thetraveljournalist.co.uk



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