Families take legal action against Thomas Cook
Six British families are taking legal action against Thomas Cook and the Hotel Marmaris Palace in Turkey after their children suffered severe vomiting and diarrhoea during their holiday.
Matthew David, from Manchester, was staying at the four-star resort with his wife Kelly and their two children, Maizy, six, and Alfie, three, who both fell violently ill.
The hotel medic called a local doctor who, after examining the kids, rushed them hospital in his own car. The children were admitted straight away and placed on intravenous drips.
Mr David said: "When we were talking to the rep we were informed there were 25 other reported cases of the same sort of thing as our kids had, the same symptoms, and it was all children."
The Davids are in contact with five other families and are being represented by legal firm Farnworth Rose, in Lancashire, in a joint action against Thomas Cook and Hotel Marmaris Palace.
Holiday claims solicitor Tracy Stansfield, who is acting for the families, said: "It would appear that a large number of children have been affected by symptoms including stomach cramps, high temperatures, diarrhoea, and vomiting."
Thomas Cook acknowledged that earlier this summer a small number of guests staying at the Marmaris Palace in Dalaman reported a stomach upset, usually lasting 24-48 hours, but said preliminary indications suggested that this was of a viral nature.
The tour operator said: "Thomas Cook takes health and hygiene issues very seriously and maintaining the safety of our customers is our number one priority.
"We would like to assure customers that incidents of this type are rare, and Thomas Cook operates both a quality assurance programme and routinely undertakes independent third party audits to ensure that the very highest hygiene standards are maintained, with the Marmaris Palace scoring particularly well.
"However, we can confirm that we have been approached by a no-win, no-fee lawyer on behalf of some customers who stayed at the Marmaris Palace earlier this year.
"While our investigation into the illness continues, we are unable to provide further comment so as not to unduly influence any potential legal proceedings."
Diane
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