Globespan administrators seek to recover funds
Thursday, 18 Dec, 2009
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Administrators of failed Scottish travel group Globespan believe the company may be owed “significant sums” of money.
The disclosure came as PricewaterhouseCoopers confirmed that 550 of the 650-strong workforce of the Edinburgh company had been made redundant.
The remainder have been retained to assist with the wind down of the company.
Around 60 crew members based in Dehli and Dubai will be repatriated at no cost to them or the company after Virgin Atlantic stepped in yesterday.
More than 8,000 calls had been received as of last night at a dedicated call centre to deal with enquiries from Globespan travellers, many who have been left stranded abroad.
Two new UK-dedicated lines to help make it easier for customers to get through to call centre staff.
The numbers to call are: 0141 332 3233 or 0131 466 7612
Administrator, Bruce Cartwright said: “We understand that the group may be owed significant sums of money by third parties.
“We are currently investigating the position, and will be proactively taking action to recover funds due to at the earliest opportunity.
“This includes any monies that we identify as being due from Eclear, Globespan’s credit card payment processing company, in excess of any amounts that they are contractually entitled to.
“However, our priority remains to refund customers who paid by credit card.”
He added: “Our key focus has been on travellers and employees and we are acutely aware of the distress this situation has caused them.
“We will continue to ensure Globespan customers have all the information they require to both return home or to determine the next steps in terms of whether or not they can secure refunds.
“We would also like to thank the employees for their support during what is a difficult time, particularly in the lead up to Christmas, and also to Virgin for the support they have provided today.”
by Phil Davies
Phil Davies
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