Government clamps down on bogus holiday sickness claims
Plans to clamp down on bogus holiday sickness claims have been announced by Government ministers.
Ministers have acted on travel industry warnings of an increase in claims by British holidaymakers, partly fuelled by touts operating in European resorts.
The Government wants to reduce cash incentives to bring spurious claims against package holiday tour operators. Under these proposals tour operators would pay a prescribed sum depending on the value of the claim, making the cost of defending a claim predictable.
Justice Secretary David Lidington said: "Our message to those who make false holiday sickness claims is clear – your actions are damaging and will not be tolerated.
"We are addressing this issue, and will continue to explore further steps we can take. This government is absolutely determined to tackle the compensation culture which has penalised the honest majority for too long."
A system to control costs already exists for most personal injury claims in England and Wales, but a loophole is being exploited in foreign holiday claims.
To prevent this ministers have asked the Civil Procedure Rule Committee, which is responsible for setting rules on legal costs, to urgently look at the rules governing the costs of holiday claims.
As a result of these proposed changes, fixed recoverable costs can be extended to cover claims arising abroad, closing the loophole and meaning that pay-outs for tour operators will be subject to stricter controls.
Ministers will also ask the Civil Justice Council in the coming weeks to look at the rules around how low-value personal injury claims more generally are handled to reduce the incentives to bring claims lacking merit.
ABTA chief executive Mark Tanzer said: "ABTA strongly welcomes the steps announced by the Government, in particular the commitment to urgently address the loophole in the law which is allowing companies to unduly profit from false claims.
"The Stop Sickness Scams campaign, led by ABTA with the support of industry, has been calling for a Government clampdown on these fake claims to prevent higher prices or less choice for honest holidaymakers.
"ABTA and its members have presented the Government with a body of evidence over the past months showing how these claims have risen whilst sickness levels have remained stable.
"These claims are also tarnishing British holidaymakers’ reputation abroad, particularly in Spain where they are costing hoteliers millions of pounds.
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026