Growing pressure on BA to incorporate fuel surcharge
British Airways is coming under increasing pressure from corporates and travel management companies to stop separating out surcharges from its air fares.
Richard Tams, the airline’s general manager UK and global corporate sales, told agents at the Advantage Travel Conference that as fuel prices rise, it was an issue that is increasingly “occupying our mindsâ€.
But he said there were two reasons why it was not easy to make the change.
“Firstly, it’s a logistical nightmare. Every time you want to put the fare up, you have to re-file every fare,†he said.
“Secondly, if you bring the fuel surcharge in, it becomes discounted if you have a discounted rate.â€
Tams admitted that it was ridiculous that an £18 fare can come with £80 worth of surcharges and taxes.
He said the airline would continue to look at the situation but there were no immediate plans to follow Emirates, which has managed to incorporate the charge.
Emirates national key accounts manager UK and Ireland, Graham Pepe, said it was easy for Emirates to bring the fuel surcharge back into its fares.
He said the airline was happy to give corporate discounts and pay agent commission on the full fare.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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