Hilton puts out welcome mat for Chinese guests
Hilton has launched a programme across 51 hotels in 13 countries to welcome Chinese visitors to its hotels.
Hilton Huanying, which means welcome in Chinese, is an attempt by the hotel chain to “meet the cultural expectations and needs†of Chinese business people and tourists.
Chinese Guests who require the programme will be greeted by Mandarin-speaking staff who will be on hand to help with check-in, answer questions and give directions to local attractions.
Hotels will also send staff to learn basic Chinese.
Room facilities will include amenities such as Chinese tea and a Chinese TV channel. Breakfast will include congee, dim sum and noodles.
The moves reflect the initiatives taken to meet and greet Japanese visitors in the 1980s.
Ian Jarrett
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026