Holiday Extras survey looks at check-in charges
A Holiday Extras poll has found 38% of British travellers said they would refuse to pay to check in their hold luggage.
Nearly half (49%) thought paying to check in their suitcase was a ridiculous idea and said they would pay unwillingly.
Holiday Extras’ head of sales, David Stratton, said: "Most airlines now encourage travellers to opt for online check-in and many short-haul airlines have introduced fees for checking in hold baggage.”
A practical 9% of Holiday Extras customers said they’d be happy to avoid baggage check-in charges by carrying hand luggage only, while 4% said they would not pay more than £40 to check in their suitcase.
The survey of 553 customers also highlighted that airlines losing luggage is a major worry for three quarters of Holiday Extras customers, yet 68% have never suffered lost luggage.
Only 26% take out insurance, while 27% take key items in their hand luggage and 22% split essential packing with their partner.
A quarter of Holiday Extras customers don’t give their luggage a second thought.
By Bev Fearis
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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