Hotel chains report separate data breaches
Saturday, 29 Aug, 2016
0
Two more hotel chains have revealed details of separate data breaches targeting point of sale terminals at food and beverage outlets.
All 14 US properties at Millennium Hotels & Resorts North America were infected with malware, while the Ocean Key Resort & Spa in Key West, operated by Noble House Hotels also suffered the same fate.
The two companies were reportedly alerted of the potential card fraud by the U.S. Secret Service, suggesting a single group may be responsible for both breaches.
Millennium said ‘food and beverage POS systems’ at all hotels were compromised with malware for a two-month period.
Cardholders’ names, payment card numbers, expiration dates and CVV numbers may have been stolen, it said.
Following the detection, the company ‘addressed malicious code in certain of its legacy point of sale systems and immediately adopted additional security measures.’
"We urge customers who visited our U.S. hotels between early March and the end of June this year to check their payment card records and to report dubious transactions to their card operators immediately," said MHR North American president Shaun Treacy.
"We also urge customers to take advice from their card operators on any further recommended security precautions."
MHR operates hotels in Anchorage, Boston, Boulder, CO, Buffalo, NY, Chicago, Cincinnati, Durham, NC, Los Angeles, Minneapolis, Nashville, New York and Scottsdale, AZ.
Noble House Hotels said it was first notified on July 13, 2016 of a breach in PoS systems at the Ocean Key Resort, affecting outlets including Hot Tin Roof Restaurant, Sunset Pier bar, and LIQUID Pool Bar.
In a message to customers the company promises to ‘reimburse for any such reasonable, documented costs that your financial institution declines to pay.’
NHHR said its systems were compromised between April 26, 2016, and June 8, 2016.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...
Qatar Airways offers flexible payment options for European travellers
Phocuswright reveals the world's largest travel markets in volume in 2025
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Skyscanner reveals major travel trends 2026 at ITB Asia
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists