Hyatt reports malware data breach

Wednesday, 24 Dec, 2015 0
Hospitality group Hyatt Hotels has warned of a malware attack on its payment processing systems, which was discovered by the company in late November.
 
The company is offering scant details but has advised customers to monitor credit card statements for any unauthorized activity on their accounts, suggesting hackers had access to sensitive customer data.
 
In a statement Hyatt said it ‘launched an investigation and engaged leading third-party cyber security experts,’ once the malware attack was discovered on November 30.
 
"Customers can feel confident using payment cards at Hyatt hotels worldwide," the company added.
 
The hack is likely to have infected point of sale terminals found in hotel restaurants and retail outlets giving hackers remote access to customer card data and personal information.
 
Hyatt joins a growing list of hotel chains which have been hit with malware attacks in recent months which include Hilton, Starwood Hotels, the Trump Hotel Collection and Mandarin Oriental.
 
According to cybersecurity experts hotel point of sale systems have long been regarded as a soft target for hackers due to outdated software. 
 
Are hotels doing enough to protect customer’s personal and card information? Join the conversation and share your comments below.
 


 

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TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



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