IndiGo backlash over denied boarding of disabled teenager
As India’s largest airline Indigo faced a backlash for denying boarding to a disabled teenager, India’s Aviation Ministry promised action.
India’s Aviation Minister Jyotiraditya Scindia, said an investigation is underway.
IndiGo refused to allow the teenager and his parents to board because he was in a ‘state of panic’ and a ‘flight risk.’
The airline’s handling of the incident sparked a flood of criticism, accusing it of discrimination and being insensitive.
It came to light after a social media post saying the teen would not be allowed to board until he become ‘normal ‘as quoted by an airline manager.
The post described it as ‘a full display of brute authority and power ’by the airline.
“There is zero tolerance towards such behaviour. No human being should have to go through this. Investigating the matter myself and appropriate action will be taken,” Scindia tweeted.
It took at Ranchi Airport.
Regulator the Directorate General of Civil Aviation (DGCA) is also seeking answers from the airline.
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