Lodging survey says hotels are app-ing up, going eco
The 2012 Lodging Survey by the American Hotel and Lodging Association released this week says that eco-friendly practices, better and more technology and in-hotel health amenities are major drivers in hospitality today.
More than 52,000 US hotel properties were polled regarding aspects of hospitality like in-room amenities, security and technology, food and beverage, guest services and sustainability. The biennial survey says that:
Eco-friendly practices are critical:
- 76 percent polled have a linen/towel reuse program;
- Water savings programs have been implemented in 75 percent of properties;
Properties are staying connected and app-ing up:
- Although most of the positive responses are from upper-tier hotels, 23 percent of respondents already offer a mobile app for hotel services;
- Showing the prominence of OTAs in the hotel industry, 95 percent of participants admitted to using a third-party Internet source for bookings;
Hotels are keeping clients fit:
- Properties that offer an exercise/health/fitness facility reached a new peak at 84 percent;
- Non-smoking policies at hotels are gaining momentum as 63 percent of participants said they are comprised of 100 percent non-smoking rooms.
AH&LA president, Joseph A. McInerney cited a high response rate as an indicator that the survey was representative of the industry-at-large.
AH&LA members can download a copy of the complete 2012 Lodging Survey at the Members Only section of the AH&LA Website, www.ahla.com.
Source: AH&LA
Gretchen Kelly
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
France prepares for a massive strike across all transports on September 18
Turkish tourism stalls due to soaring prices for accommodation and food
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt