Lowcost booking portal to shut down on Friday
Lowcostholidays customers are being advised to ensure they have saved all their details before the company’s ‘manage my booking’ facility shuts down on Friday.
In a statement on the Lowcost Holidays site, administrator Smith & Williamson said: "Please note that following the cessation of trading and the Lowcost Travel Group entering administration, the ‘manage my booking’ facility via lowcostholidays.com will be disabled with effect from 5pm Friday 19 August 2016.
"If you have not already accessed the online system to obtain information relating to your booking, please do so before the deadline above and make sure you download copies of all documents relating to your booking.
"This information will not be available after 19 August 2016."
Customers need documents to prove their bookings when making claims.
Consumer advice site Money Saving Expert, which has been advising customers on how to claim, said: "The Lowcostholidays.com existing bookings portal allows those who booked a holiday with the firm before its collapse to log on and download details of flights and accommodation they’d booked.
"These documents could prove vital if you’re trying to reclaim money for lost bookings and you didn’t save your booking or confirmation emails from Lowcostholidays."
Lisa
Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.
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