Majesty cruise ship takes a bow to misfortune

Saturday, 22 Nov, 2007 0

Norwegian Majesty’s made it into Charleston but the ill-fated ship seemed to have no end of problems, including:

ü       The ship was called by the Bermuda Rescue Command Center to come to the aid of a person in a sailboat who needed immediate medical attention. He was rescued.

ü       High winds and heavy seas necessitated the ship to operate at a reduced speed.

ü       Planned maintenance during the ship’s stay in Bermuda included the overhaul of a cylinder head on one of the main engines. After departure, a seal on the new unit developed a minor leak and required remedial work to correct it, says the cruise line.

The ship finally arrived in Charleston and departed on a six-day revised itinerary.

To compensate guests for the missed cruise day, NCL is refunding one-seventh of the cruise fare paid, issued as an on-board credit.

In addition, NCL is extending a $50 per person on-board credit ($100 maximum per stateroom) as a “gesture of goodwill.”

The cruise line is also offering guests the option to cancel their cruise and full refunds.

Report by David Wilkening



 

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