Marriott testing facial recognition check-in at China hotels
Guests at Marriott International hotels in China may soon be able to check-in with a quick selfie.
The world’s largest hotel chain is collaborating with China’s e-commerce giant Alibaba to develop a front desk facial recognition feature.
Automated facial recognition check-ins will be trialled at two China hotels beginning later this month.
Guests are required to scan their IDs, take a photo and input contact details on an automated machine.
When the personal and booking data is verified room key cards are automatically dispensed from a machine.
The new tech will cut down check-in times to about one minute from the average three minutes currently.
It will be tested first at two Marriott hotels in Hangzhou and Sanya.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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