Mexico fines airlines over illegal baggage fees
Mexico’s consumer protection agency has taken aim at a group of airlines charging baggage fees on routes to the US and Canada.
The Profeco agency has slapped fines totalling 22.4 million pesos (US $1.2 million) for illegally charging passengers for the first checked bag.
Aeroméxico, Interjet, Volaris, VivaAerobus and US carrier JetBlue Airways were fined.
The agency also accused the airlines of misleading wording in contracts of carriage and ‘other practices that violate the rights of passengers.’
Agency chief Rafael Ochoa Morales said United and American Airlines are also on the radar for charging baggage fees and investigations will be concluded soon.
New regulations allow passengers checked baggage of up to 25 kg free of charge on domestic and international flights which depart within Mexico.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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