On the Beach suing Ryanair
Online travel firm On the Beach is suing Ryanair.
On The Beach says Ryanair is abusing its ‘dominant’ position and breached competition rules by stopping its customers from managing their bookings online.
According to legal filings reported by the FT, Ryanair ‘degrades the experience for On the Beach customers by making it less convenient and/or more expensive for customers to use Ryanair than for direct customers.’
Ryanair also blocked the company’s credit cards, the lawsuit claims.
From December last year, Ryanair refused to let customers manage their bookings or check in online, and there have been instances of customers being charged an extra €55 to do so, the complaint alleges.
Ryanair slammed several OTAs for not refunding customers after flights were cancelled.
However On the Beach claims package travel rules forced it to refund customers for bookings that Ryanair did not pay back, totalling £48.7 million.
The airline has had long-running spats with various OTAs which CEO Michael O’Leary has called ‘overcharging scam artists.’
Ryanair tried to sue On The Beach a decade ago for alleged screen scraping practices.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airlines suspend Madagascar services following unrest and army revolt
Strike action set to cause travel chaos at Brussels airports
Digital Travel Reporter of the Mirror totally seduced by HotelPlanner AI Travel Agent