Orbitz reaches million alert level
Orbitz says it has reached a “milestone” with more than 100 million OrbitzTLC alerts sent to customers since the company started keeping records in 2003.
OrbitzTLC Alerts notify customers via the customer’s choice of cell phone, text message, PDA or e-mail of anything that might impact their travel plans.
The first OrbitzTLC alert was sent in 2001, and records on alerts sent to customers were tracked beginning in 2003.
“It is…a great endorsement from our customers who continue to embrace the important added value we provide via OrbitzTLC,” said Steve Barnhart, president and CEO.
The online travel company employs its own team of former military air traffic controllers, airline personnel, travel agents and a full-time journalist who examine travel conditions 24/7.
One of the latest OrbitzTLC Services is OrbitzTLC Traveler Update, which combines contributions from everyday travelers with information from organizations like the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA). This service provides important real-time data and information on key factors that impact the travel experience, including security line wait times, traffic delays, parking updates, taxi line status, flight delays, and weather information.
Report by David Wilkening
David
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