Passengers of Southwest Flight 1380 reportedly receive USD5,000
Southwest Airlines has reportedly handed out checks for $5,000 to passengers on Flight 1380, which killed one after an engine explosion.
CNN reports at least three passengers have received checks accompanied with a letter expressing ‘sincere apologies’ for the incident which had been earlier described by a passenger as ’25 minutes of sustained fear.’
A letter addressed to passenger Kamau Siwatu said: "We value you as our customer and hope you will allow us another opportunity to restore your confidence in Southwest as the airline you can count on for your travel needs. n this spirit, we are sending you a check in the amount of $5,000 to cover any of your immediate financial needs."
CNN says at least two others received similar letters.
In addition to the checks, passengers get a $1,000 travel voucher.
The NTSB said cracks found on a fan blade was more than likely due to metal fatigue.
The agency is still investigating and may not release a full report for up to a year.
Flying debris from the engine damaged the fuselage and shattered a window.
Passenger Jennifer Riordan was almost sucked out of the aircraft and later died of her injuries.
TravelMole Editorial Team
Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.
































TAP Air Portugal to operate 29 flights due to strike on December 11
Qatar Airways offers flexible payment options for European travellers
Airbnb eyes a loyalty program but details remain under wraps
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Major rail disruptions around and in Berlin until early 2026