Qantas back in the air after grounding all flights

Friday, 31 Oct, 2011 0

Qantas has resumed flights after an independent tribunal ordered an end to the industrial action.

Fair Work Australia ordered an end to industrial action and told Qantas to abandon plans to lock-out workers ahead of fresh talks aimed at resolving their dispute.

The dispute had seen Qantas grounding all flights on Saturday leaving passengers stranded around the world.

The airline said it hoped to restore its service to normal within 24 to 48 hours.

Qantas and the unions – who have been in a long running dispute since Qantas announced plans to outsource some of its operations – have 21 days to work out an agreement.

If they fail, they will be forced into mandatory arbitration and the industrial umpire will resolve the dispute.

Neither side is permitted to take any industrial action in the meantime.

Qantas CEO Alan Joyce said he had no option but to ground all Qantas planes. "It was the only way we could bring it to a head," he insisted.

British Airways said it had tried to help any of its customers who had booked through BA but due to the oneworld alliance found themselves on a cancelled Qantas flight.

A spokeswoman said: “Our flights haven’t been affected but we do have customers who have booked through ba.com who have been.

“We have been trying to help them where we can and put them back on alternative flights.”

Last week, Qantas claimed that the industrial dispute was costing it A$15m per week due to flight cancellations and delays.

Qantas shares defied predictions by lifting 6 per cent in early Monday trading.

Joyce said he was confident the airline would recover its 65 per cent market share of Australian aviation.

By Diane Evans and Ian Jarrret



 

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