Ryanair takes steps to hunt down anonymous online critics
Ryanair is taking further legal steps to track down people who are making anonymous accusations about its attitude towards safety on the internet.
According to reports in the Irish Times today, the airline has secured an order forcing African telecoms group Telkom to give it information it hopes will identify a person posting online comments using the tag alwaysflying.
The move comes following postings on a forum used by pilots called PPRuNe.org – Professional Pilots Rumour Network.
The Irish Times reported that Ryanair has also issued proceedings against Internet Brands in California, the registered owner of the PPRuNe.org site, and has issued supoenas against Yahoo, Microsoft and Google in its efforts to find information.
In previous cases it is believed the airline has secured public apologies from critics making anonymous comments, as well as donations to charities.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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