Silversea relaxes cancellation rules amid coronavirus concerns

Wednesday, 05 Mar, 2020 0

Silversea has temporarily eased its new booking and cancellation policies so travellers can have additional time to evaluate their travel plans with the leading ultra-luxury cruise line in this moment of uncertainty surrounding travel. 

For new bookings on sailings departing June 1 and December 31 2020, passengers will be able to cancel up to 30 days prior to departure, paying ‘only a customary administrative fee’ on the cruise fare.

Additionally, Silversea will negotiate on guests’ behalf for the same cancellation options on other components of the booking such as air travel, hotels and shore excursions.

However, Silversea does not have control over these third-party suppliers, and therefore, different terms may apply for these specific components. 

CEO Roberto Martinoli said: "Travelling the world with Silversea should never be a source of anxiety.

"For this reason, and to ease the minds of our guests and trade partners, we have temporarily relaxed our new booking and cancellation policies. This period of uncertainty is for sure going to ease eventually, but as the situation evolves, we are pleased to provide our guests with more time to decide whether or not to travel." 

Silversea has also extended its existing bonus savings offer of up to £500 per suite on selected worldwide voyages in 2020 and 2021 for bookings between now and April 30.

In addition, if booked and paid for in full by 30 April 2020, guests will receive an additional 10% saving with Silversea’s Early Booking Bonus on all voyages departing from September 2020 onwards.

Read Silversea’s temporary amendment to its cancellation policy here.



 

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Lisa

Lisa joined Travel Weekly nearly 25 years ago as technology reporter and then sailed around the world for a couple of years as cruise correspondent, before becoming deputy editor. Now freelance, Lisa writes for various print and web publications, edits Corporate Traveller’s client magazine, Gateway, and works on the acclaimed Remembering Wildlife series of photography books, which raise awareness of nature’s most at-risk species and helps to fund their protection.



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