SITA to power customer service tech for South Korea airlines and airports

Friday, 18 Jul, 2016 0
Global aviation technology provider SITA has agreed a partnership with South Korea’s Asiana IDT to power customer service focused tech solutions to airlines and airports in South Korea and across Asia.
 
SITA will offer its portfolio of solutions in passenger management, cargo, communications and infrastructure services to Asiana IDT’s aviation clients.
 
The agreement includes SITA Global Services, which is unique to the aviation industry, providing a 2000-strong team around the world based ‘on the ground’ for SITA customers 
 
"This new partnership with SITA will allow us to provide our airline and airport customers with the perfect blend of Asiana IDT’s regional expertise and SITA’s renowned global solutions and delivery of world-class customer service," said Han Chang Soo, CEO of Asiana IDT
 
"This is the ideal combination for Korea’s air transport industry which is looking to expand its international business and to operate on a global level."
 
Asiana IDT is an affiliate of Kumho Asiana, one of South Korea’s largest conglomerates.
 
It comprises aviation businesses Asiana Airlines, Air Busan, Asiana Airport and soon to launch budget carrier Air Seoul.
 
"South Korea has a clear focus on developing its tourism industry so it is appropriate that SITA has partnered with Asiana IDT during the 2016-2018 Visit Korea Year program. Together we can support the airlines and airports of Korea to use world-class technology to transform the passenger experience and innovate for the future of the Korean air transport industry," said Ilya Gutlin, SITA president for Asia Pacific.


 

profileimage

TravelMole Editorial Team

Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...