Stansted delays due to passengers using ‘wrong door’
Passengers were delayed at Stansted Airport yesterday after arrivals from a Ryanair flight went through the ‘wrong door’.
The airport said the delays of up to an hour were due to passengers, who had arrived on a Lisbon flight, having to be processed by departures security before going to arrivals.
It is reported they went through an exit door ‘left open in error’.
An investigation into the incident is being conducted by the airport.
A Ryanair spokesman told the BBC: "The crew of this flight correctly directed disembarking customers to the assigned gate.
"However, customers entered the airport through a door which had been left open in error.
"Ryanair fully cooperated with Stansted Airport as it rescreened departing passengers. A number of flights were delayed throughout the day due to earlier issues with de-icing facilities."
Diane
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