Technology will pick up on agents’ mistakes
Comtec has developed a system to automatically identify discrepancies in bookings between agency and operator systems.
The Booking Match and Reconcile product checks holiday details passed to agency management systems with the corresponding data held on the Viewdata reservation system of 55 operators. If there is a difference between the two a report is produced.
Comtec claims the technology will eliminate the operator cancellation charges made when incorrect booking details are recorded. It will be available in January or February 2003.
Booking Match and Reconcile uses technology from EasySell, the search and booking system. It is availabel as an add-on to the agency management system, TravelCat, or as a seperate interface to integrate into other systems.
Comtec group chief executive, Simon Powell said: “The annual cost to an agency of resolving discrepancies between holiday data held on their own and tour operator systems is massive. Booking Match and Reconcile solves this by identifying differences and makes it easy to rectify errors at an early stage of the process.”
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
CCS Insight: eSIMs ready to take the travel world by storm
Germany new European Entry/Exit System limited to a single airport on October 12, 2025
Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
Air Mauritius reduces frequencies to Europe and Asia for the holiday season