Thailand reshapes its strategy by focusing essentially on luxury, wellness and sustainability

Sunday, 19 Oct, 2025 0

Thailand is moving away from promoting low-cost travel packages and toward attracting high-value visitors, as the Tourism Authority of Thailand (TAT) pivots its strategy to emphasize luxury, wellness, and sustainable tourism.

At ITB Asia in Singapore, the new strategy was visible by the selection of companies present on the Thailand Pavilion.

TAT led a delegation of 22 leading Thai tourism operators to showcase Thailand’s excellence, innovation, and commitment to sustainability to global buyers. The delegation featured a diverse mix of businesses, including winners of the Thailand Tourism Awards — Carlton Hotel Bangkok Sukhumvit, Cross Hotels and Resorts, Jurassic World: The Experience, Melati Beach Resort and Spa, Red Mountain Golf Club, and Vana Nava Water Jungle — and TAT’s CF-Hotels members (sustainable hotels) such as Ambassador Hotel Bangkok, Dara Samui Beach Resort, and Panan Krabi Resort.

They were joined by Amatara Welleisure™ Resort Phuket, Avani+ Khao Lak Resort Phang Nga, Chaba Cabana Beach Resort Koh Samui, Panviman Resort Koh Phangan, Pullman Bangkok King Power, Pullman Phuket Karon Beach Resort, Rama Gardens Hotel Bangkok, Thai Airways International, Thailand Privilege Card Co., Ltd., The Ascott International Management (Thailand) Ltd., The Berkeley Hotel Pratunam Bangkok, The Heritage Chiang Rai Hotel and Convention, and Twinpalms Hotels & Resorts Phuket.

In a recent interview to the Bangkok Post, Nat Kruthasoot, TAT’s deputy governor for tourism products and business, said the agency recognizes that emerging destinations like Vietnam are gaining ground among budget travelers.

Instead of competing on price, Thailand will focus on experiences and premium tourism segments that deliver greater economic and social value. “We’re shifting from mass tourism to quality tourism,” Kruthasoot said. “The goal is to attract travelers who value sustainability, health, and authentic experiences.

Wellness and Sustainability in the spotlight

Tourism product development will now prioritize experiences that align with international sustainability standards, such as those from the Global Sustainable Tourism Council. However, reluctance is still large among tourism operators. 80% are still not implementing such practices as they often require higher investment.

TAT expects revenue from health and wellness tourism to reach 124 billion baht ($3.3 billion) in 2025, after generating more than half that in the first six months of the year. The segment could grow to 140–150 billion baht in the coming years. Health and wellness tourism could then reach pre-pandemic levels, reported the Bangkok Post.

Health tourists spend an average of 107,662 baht ($2,900) per trip—more than double the average tourist spend—and stay roughly 13 nights. The growth is fueled by Thailand’s strong medical infrastructure, including 61 hospitals accredited by the Joint Commission International (JCI) and over 500 clinics catering to international patients.

These facilities extend beyond Bangkok to other major destinations and border provinces, supported by hotels and resorts investing in wellness partnerships.

Thailand’s competitive edge remains its affordability: healthcare costs are still 30–70% lower than in Western nations and 30–50% below Singapore’s.

Targeting the Ultra-Luxury and Sports Segments

To strengthen Thailand’s appeal among high-end travelers, TAT plans to expand offerings in the ultra-luxury market, collaborating with partners who can provide exclusive experiences and bespoke transportation. Such as a Bangkok city tour by vintage car, priced between 100,000 and 150,000 baht ($2,700–$4,100) per person, launched this year in partnership with TAT’s Prague office. The success has been big and the tour is now marketed to Chinese and European travelers.

At the same time, the agency is boosting sports tourism, organizing major events like the Amazing Thailand Marathon and promoting the country as a top destination for trail running, a segment that typically keeps athletes in Thailand for up to two weeks of training.

Despite Thailand’s strong reputation in hospitality and healthcare, Nat acknowledged ongoing challenges in maintaining quality and consistency across tourist sites, especially regarding cleanliness, hygiene, and language skills. “Our strength is in world-class hospitals and hotels,” he said. “But we must continue to raise the bar in service quality to meet the expectations of high-value visitors,” he added to the Bangkok Post.



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