Thailand introduces QR code for taxis in a bid to increase safety for users
Thailand is rolling out a new QR code system for taxis aimed at improving passenger safety, increasing transparency, and tackling long-standing complaints about driver behavior.
The initiative, led by the Department of Land Transport, will see more than 70,000 taxis equipped with color-coded QR stickers nationwide by June 2026.
The program introduces three types of QR codes, each serving a specific purpose. Purple codes allow passengers to verify a driver’s identity before entering the vehicle, helping ensure the driver is properly registered and authorized. Blue QR codes are designed for passenger convenience and safety, offering fare estimates, real-time ride tracking, and the ability to share trip details with friends or family. Riders can also rate drivers directly through the system after completing a journey.
Meanwhile, red QR codes provide a direct channel for reporting issues such as driver refusals, overcharging, or other misconduct. Complaints submitted through the system are linked to government databases, giving authorities a clearer record of incidents and enabling quicker enforcement actions.
The move comes after years of criticism from both locals and international visitors over inconsistent service standards, particularly in major cities like Bangkok and above all Phuket, where passengers frequently report drivers declining fares or refusing to use meters.
Officials believe the QR-based platform will introduce greater accountability while modernizing the traditional taxi experience. Whether the initiative will meaningfully change driver behavior remains however to be seen!
Related News Stories: Indonesia teams up with China on QR payment system pilot Qatar Airways unveils AI booking tool - TravelMole Qatar Airways launches global cultural partnership with Swizz Beatz Qatar Airways strengthens its network frequencies for winter 2025/26
newadmin
Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know
Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham
Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago
Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research
Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact
Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference
Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role
Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal
Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination
Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness
Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future
Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
ADS PRO 
Phocuswright reveals the world's largest travel markets in volume in 2025
Higher departure tax and visa cost, e-arrival card: Japan unleashes the fiscal weapon against tourists
Cyclone in Sri Lanka had limited effect on tourism in contrary to media reports
Singapore to forbid entry to undesirable travelers with new no-boarding directive
Euromonitor International unveils world’s top 100 city destinations for 2025