Thomas Cook customers to get offers via Twitter
Thomas Cook is sending out its latest holiday offers via Twitter in what it claims is an ‘industry first’.
The new ‘Holidays to go!’ initiative searches offers for Twitter users, replying within seconds.
Customers send tweets like ‘Holiday deals to Florida’ mentioning @TCOffers and they will get a response with the best deal available.
Jonathan Roberts, group head of social media for Thomas Cook Group. "Our customers don’t always have time to search for holidays, so we have made it very easy for them.
"Customers can even ask for deals for up to three locations in one Tweet, and if you have a typo, that is okay."
If queries are more unusual, it automatically gets sent to the @ThomasCookCares team.
Diane
Have your say Cancel reply
Subscribe/Login to Travel Mole Newsletter
Travel Mole Newsletter is a subscriber only travel trade news publication. If you are receiving this message, simply enter your email address to sign in or register if you are not. In order to display the B2B travel content that meets your business needs, we need to know who are and what are your business needs. ITR is free to our subscribers.

































Airlines suspend Madagascar services following unrest and army revolt
Qatar Airways offers flexible payment options for European travellers
TAP Air Portugal to operate 29 flights due to strike on December 11
Air Mauritius reduces frequencies to Europe and Asia for the holiday season
Airbnb eyes a loyalty program but details remain under wraps