Tiger rapped for misleading claims

Monday, 13 Oct, 2011 0

Tiger Airways has been forced by the Australia Competition and Consumer Commission (ACCC) to issue a notice to its email subscribers correcting a statement it had previously made about the price of its competitors’ airfares.

On August 10, Tiger Airways issued an email to its subscribers, referred to as “An open letter to all Australians from the Tiger Airways team”.

The email included the statement that, “Since we haven’t been flying, our competitors have raised their fares by more than 30 percent”.

The ACCC said it “has formed the view that Tiger Airways did not have a proper basis for which to make this statement and as such it may have contravened the Competition and Consumer Act 2010 (CCA) by making a false or misleading representation”.

Tiger Airways has retracted its statement acknowledging that it may have contravened the CCA.

“Businesses must ensure that any representations they make about a competitor’s prices are accurate,” said ACCC chairman Rod Sims.

The competition watchdog said further discussions with Tiger Airways are planned to ensure that it continues to comply with its obligations under the CCA.



 

profileimage

Ian Jarrett



Most Read

Vegas’s Billion-Dollar Secrets – What They Don’t Want Tourists to Know

Visit Florida’s New CEO Bryan Griffin Shares His Vision for State Tourism with Graham

Chicago’s Tourism Renaissance: Graham Interviews Kristin Reynolds of Choose Chicago

Graham Talks with Cassandra McCauley of MMGY NextFactor About the Latest Industry Research

Destination International’s Andreas Weissenborn: Research, Advocacy, and Destination Impact

Graham and Don Welsh Discuss the Success of Destinations International’s Annual Conference

Graham and CEO Andre Kiwitz on Ventura Travel’s UK Move and Recruitment for the Role

Brett Laiken and Graham Discuss Florida’s Tourism Momentum and Global Appeal

Graham and Elliot Ferguson on Positioning DC as a Cultural and Inclusive Global Destination

Graham Talks to Fraser Last About His England-to-Ireland Trek for Mental Health Awareness

Kathy Nelson Tells Graham About the Honour of Hosting the World Cup and Kansas City’s Future

Graham McKenzie on Sir Richie Richardson’s Dual Passion for Golf and His Homeland, Antigua
TRAINING & COMPETITION
Skip to toolbar
Clearing CSS/JS assets' cache... Please wait until this notice disappears...
Updating... Please wait...