Travel Counsellors reports record sales
Travel Counsellors has reported record-breaking sales with total transactions surpassing the £500 million mark for the first time.
The figure, achieved between March 2016 and March 2017, reached £452 million in the same period the year before.
The Manchester-based group, which was established in 1994 and now has 1,600 self-employed home workers, said the growth was down to investment in technology and its loyal customers.
This year it will invest £21 million into the business, including the development of its in-house quote and booking system.
Travel Counsellors said the system has led to a 12% increase in sales globally over the past 12 months, with 25% of its total revenue now generated outside the UK.
The firm has Travel Counsellors working in Ireland, the Netherlands, Belgium, South Africa, Australia and the UAE.
Transactions over the 12-month period were boosted by a record month in January, it added.
Sales reached £65 million in January, representing a 22% increase in UK sales and a 20% rise globally when compared with the same period the previous year.
Backed by private equity house Equistone Partners Europe, the group’s total turnover rose to £188 million in the year to October 2016, up from £162 million the previous year.
This was the 11th consecutive year of double-digit revenue growth for the group.
Travel Counsellors chief executive Steve Byrne said he was confident the company can accelerate this momentum in the coming years.
Bev
Editor in chief Bev Fearis has been a travel journalist for 25 years. She started her career at Travel Weekly, where she became deputy news editor, before joining Business Traveller as deputy editor and launching the magazine’s website. She has also written travel features, news and expert comment for the Guardian, Observer, Times, Telegraph, Boundless and other consumer titles and was named one of the top 50 UK travel journalists by the Press Gazette.
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