United loses multi-million dollar lawsuit over disabled woman’s injury
A disabled woman flying with United Airlines has won a multi-million dollar lawsuit against the carrier after claiming she was injured by a flight attendant.
Erica Fulton said she was being helped to her seat by the flight attendant but was dropped and injured her shoulder.
Fulton’s attorney blamed United’s poor response to the accident for the award of nearly $4 million after a jury found in her favour.
Attorney Sean Roberts said: "Within 30 minutes of being dropped, she’s there telling United what happened. They act like it never happened."
He said the airline did not investigate the claim at the time.
"That was probably what set this thing along the path of a multi-million dollar verdict, when it should’ve been much lower.
"The way United painted their first-class passenger, as a malingerer and a liar, I’m not surprised with how the jury reacted to that," Roberts added.
In a statement United said it ‘disagreed with the court’s ruling and will continue to defend ourselves’.
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Editor for TravelMole North America and Asia pacific regions. Ray is a highly experienced (15+ years) skilled journalist and editor predominantly in travel, hospitality and lifestyle working with a huge number of major market-leading brands. He has also cover in-depth news, interviews and features in general business, finance, tech and geopolitical issues for a select few major news outlets and publishers.
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